Job Descriptions
- Champion Business Excellence
- Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators
- Collaborate with Sales and Marketing to develop revenue generating strategies for the hote
- Stay ahead of market trends and seize new opportunities
- Lead with Vision
- Inspire a culture of excellence by providing strong leadership to all team members.
- Monitor and develop team member performance, particularly the executive team and department heads
- Foster a workplace where every team member thrives and contributes to the property’s collective goals
- Elevate Guest Experience
- Manage operations with a keen eye for detail
- Monitor guest feedback and implement improvements as necessary to exceed guest expectations
- Deliver exceptional service to ensure every guest leaves with a desire to return Financial Stewardship
- Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures
- Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives
- Quality Assurance.
- Conduct regular inspections to ensure compliance with quality and brand standard requirements.
- Implement improvement initiatives to enhance overall guest experience and hotel reputation
Role and Responsibility
- Prior Hotel General Manager experience, ideally with Delhi-NCR experience.
- Experience with renovations will be an added advantage
- Commercial savvy and proven success in driving commercial returns and revenue.
- Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
- Outstanding communication and negotiation skills with a customer-first mindset.
- Dynamic, innovative and solutions-oriented to drive new revenue streams outside of the hotel.
